Difficult Conversations as a New Manager

As a new manager there will be difficult conversations in all directions where you’ll deliver and receive feedback to and from your manager and direct reports. We have varying degrees of experience on this panel and we’ll discuss the things that are always going to be hard and what gets easier with time. We’ll also […]

Training is the manager’s job. Training is the highest leverage activity a manager can do to increase the output of an organization. If a manager spends 12 hours preparing training for 10 team members that increases their output by 1% on average, the result is 200 hours of increased output from the 10 employees (each works about 2000 hours a year). Don’t leave training to outsiders, do it yourself

Andy Grove

You need to care deeply, deeply about your people while not worrying or really even caring about what they think about you. Managing by trying to be liked is the path to ruin.

Dick Costolo

How do you groom a high-potential employee?

Employe Success

As a manager, one of the top satisfactions of my job is identifying and mentoring high-potential employees. I will break down this post into two parts: 1. Identifying high-potential employees and 2. Grooming and mentoring them. 1. How do you identify high-potential employees? In some cases, this is very easy.  The employee stands out in […]